Information provided applies to England & Wales

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Citizens Advice consumer helpline

The Citizens Advice consumer helpline provides free, confidential advice on consumer issues. Information about how to contact the service by phone or online.

https://www.citizensadvice.org.uk/consumer/get-more-help/if-you-need-more-help-a…
Citizens Advice
Information Star

Return faulty goods

This information explains your rights to return faulty goods. It also includes a useful tool to help you work out what your rights are. 

https://www.citizensadvice.org.uk/consumer/somethings-gone-wrong-with-a-purchase…
Citizens Advice
Information Star

Need more help?

There are lots of organisations who can offer information, advice and support to help you deal with your everyday legal problem. View our directory of helpful organisations.
Help Directory