Access to justice and the role of trusted intermediaries
Last year Law for Life worked with trusted intermediaries from 89 different organisations in order to equip them to support their service users on a range of legal legal issues. Trusted intermediaries are often front line workers from community or public services who perform an increasingly vital role in helping others to navigate legal problems, connect them to sources of legal help and support the early interventions that are needed to avoid problems escalating.
The Law Foundation of Ontario, Canada recently commissioned important research into the role of trusted intermediaries. Their report Trusted Help, provides new insights into how trusted intermediaries from various front line services contribute to access to justice. The report includes new information about how trusted intermediaries help people access justice and ways to work with, support, and partner with trusted intermediaries to better help people find solutions to their legal problems. Read more here.